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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paulette Crook

June 5, 2026

5  out of  5
rating by Paulette Crook
"Excellent customer service by Nicole today! We needed to add a driver, and verify coverage for a temporary vehicle. She took care of it all in minutes! State Farm is the very BEST for all of your insurance needs👌"
We responded:
"Hi Paulette, thank you for the 5-star review! We appreciate your business and allowing us to take care of your auto insurance in our Hanover office. Have a great day."
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stacy evans

June 3, 2026

5  out of  5
rating by stacy evans
"Needed to add a new truck to our policy. This was extremely easy to get. They called, asked me a few questions and we were done."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Vince Cerceo’s Team here in Hanover . "
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Emily Richards

June 1, 2026

5  out of  5
rating by Emily Richards
"Having insurance with State Farm is great Kendall and Vince are always a pleasure to talk to and help out with whatever you need!"
We responded:
"Hi Emily, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! It was a pleasure to serve you."
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Lori Wagaman

May 29, 2026

5  out of  5
rating by Lori Wagaman
"Lisa was wonderful so helpful now we have the coverage on vehicals and home and looking in to life insurance ty again lisa looking forward to many years working with state farm"
We responded:
"Hi Lori, thank you so much for the great review! Lisa is terrific and I know she will give you some great option on life insurance! "
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Debbie Benedict

May 23, 2026

5  out of  5
rating by Debbie Benedict
"Excellent staff and service. Been with state farm for many years. Would not change a thing! Thank you for all you do."
We responded:
"Hi Debbie, thank you for the 5-star review! We appreciate your business in our State Farm Hanover location and allowing us to take care of your auto, home, and personal liability policies. We hope you have an awesome day!"
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Rich Torres

May 12, 2026

5  out of  5
rating by Rich Torres
"Very Satisfied!"
We responded:
"Thanks so much Rich!!!! We appreciate it."
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Aiden Colletti

April 1, 2026

5  out of  5
rating by Aiden Colletti
"Berto is excellent , super helpful and knowledgeable. Highly recommend"
We responded:
"Thanks Aiden! Berto is amazing and we are lucky to have him on the team!!"
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Brenda Cessna

April 1, 2026

5  out of  5
rating by Brenda Cessna
"If you are looking for a new insurance company check out Vince! They saved us a lot of money & we got better coverage. The office staff is awesome too!"
We responded:
"Hey Brenda, thanks so much for selecting my office and we appreciate your kind words! Thank you for the 5-star review!!"
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Pierce Hopper

March 18, 2026

5  out of  5
rating by Pierce Hopper
"Iv been using state farm since I got my license this office is great iv been a loyal customer since it was ran by the previous owner they are awesome great customer service make everything very easy they value you more then just customers or a dollar sign berto helped me understand things step by step even chit chatted a bit in the process highly recommend them to all my family & friends"
We responded:
"Hey Pierce, thanks for the review and kind words about Berto! We appreciate your loyalty and value your business!"
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Mariah Roy

March 13, 2026

5  out of  5
rating by Mariah Roy
"Roberto was great. He returned my call asap and was ready and knowledgeable about helping me change my insurance with a new car. Thanks Roberto for all that you do."
We responded:
"Hey Mariah, thanks for taking the time to give Berto a 5-star review! We are fortunate to have him on our team and thank you for allowing us to take care of your insurance needs!"
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Edward Harrington

March 10, 2026

5  out of  5
rating by Edward Harrington
"State Farm help me save $100 month. The agent was very patient with me helping me pick the right coverage for me."
We responded:
"Hey Edward, thank you for taking the time to give us a 5 star review! We appreciate you joining us and look forward to taking great care of you!"
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Ralph Jodice

March 10, 2026

5  out of  5
rating by Ralph Jodice
"Very professional and courteous service."
We responded:
"Thanks for the 5-star review Ralph! We are so grateful for your business."
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Combat Grunt

March 3, 2026

5  out of  5
rating by Combat Grunt
"Great service, knowledgable, and fast response times. I would recommend Marissa to anyone to get them squared away."
We responded:
"It is a pleasure to hear what a wonderful experience you had with State Farm Agent Vince Cerceo’s Team! Marissa is amazing and thank you for trusting us!"
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Jordyn Beard

February 24, 2026

5  out of  5
rating by Jordyn Beard
"Excellent customer service! Kendall is amazing at her job!"
We responded:
"Hey Jordyn, we're delighted to hear about your experience with Kendall! We look forward to providing you with more great experiences in the near future. "
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Chris shortt

February 12, 2026

5  out of  5
rating by Chris shortt
"Great Staff Friendly very Informative. Berto was so great that i refered my son as well . Thank you State Farm"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Berto! He is amazing and we appreciate the referral! If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Deborah Barretto

February 7, 2026

5  out of  5
rating by Deborah Barretto
"Kendall is a wonderful agent and I really appreciate her friendly helpful and positive attitude. She makes talking about Insurance understandable and actually enjoyable!!"
We responded:
"Thank you, Deborah, for the awesome review! Kendall is amazing and we are lucky to have her on the team. We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that Kendall met your expectations! "
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Brandon Thomas

January 19, 2026

5  out of  5
rating by Brandon Thomas
"My wife and I just met Vince today. He called us to schedule an appointment to come meet him and go over our policy. The entire time I've been driving, I've never once had this happen. It was one of the greatest things we've done. Not only did he go over the policy with us and point out things that were a good thing to think about in the future, he also found something in our policy that could have been saving us money. He could have been like the typical person to keep making the extra money for the company, but he was genuinely trying to save US money. It was a breath of fresh air. On top of that, when he did bring up options for us, he simply said it as he was just presenting the information. He didn't try to sell us on anything to make us spend even more money. This man is a saint. Thank you so much for everything you've done for us, and we're looking forward to a great future working together. Go birds!"
We responded:
"Hi Brandon, thank you for the amazing review! I'm glad you and Trina had a great experience with me and the office and I look forward to working with you. As always, go birds!!!"
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Trina Thomas

January 19, 2026

5  out of  5
rating by Trina Thomas
"Vince met with my husband and me for the first time since he took over as agent after our last agent retired. He was kind, down to earth, and took the time to review every inch of our policies with us. We ended up saving money! This was not a typical meet and greet. Agents like Vince are very hard to come by, and I feel incredibly lucky to have one that genuinely cares as much as he obviously does."
We responded:
"Hey Trina, thanks so much for your kind words!!! Thank you for trusting us and we look forward to taking great care of you!!!!"
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John Philbin

January 17, 2026

5  out of  5
rating by John Philbin
"Vince's rep Lisa was very kind, helpful and informative. I had to get my address info changed for my insurance, and it was a very stress-free experience. It's great to know that I have a great agent and team that will help me with whatever I need. Thanks!"
We responded:
"Hi John, thank you for the kind review on Lisa. She is incredible with customers, and we are very lucky to have her on the team! Thank you for trusting us with your Auto and Renter's insurance at our Hanover, Pa office."
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Lisa Carver

January 14, 2026

5  out of  5
rating by Lisa Carver
"I have been with State Farm for quite a few years, but when I switched From Maryland to Pennsylvania, I started working with Vince on car insurance and then I bought a home so I have that with Vince. He is wonderful to work with. He Always trying to get me a lower rate. Hi Katie, you do a fantastic job! When I call there and ask a question there is no problem for you to answer it and if you don’t have an answer, you’re always willing to find it and text me or call me back. You’re very knowledgeable and helpful!! Keep up the great work, Vince and Katie"
We responded:
"Hi Lisa, thanks for the great review and the awesome feedback on Katie! We appreciate you allowing us to take care of your auto and home insurance needs! Thank you so much for your kind words!!!"
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Marco Waisome

December 22, 2025

5  out of  5
rating by Marco Waisome
"I just recently switched to State Farm and joined Mr. Cerceo’s State Farm Agency. His rep Lisa was excellent with bringing me on board. She was patient and understanding. She wasn’t pressuring or forceful. She allowed me to take the time I needed to make sure this was the right choice. She went through in detail all the nuances of insurance requirements dealing with my state and made sure they were applied to my cars. She made sure I had at minimum the equivalent insurance from my previous insurer or better. I couldn’t be happier with her service."
We responded:
"Thank you Marco! I appreciate your kind words and Lisa is amazing!"
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Ken Harvey

December 10, 2025

5  out of  5
rating by Ken Harvey
"Berto was wonderful in assisting me to pull together a quote package for my auto and home. Through his attentiveness to detail, State Farm gained a new customer! Thanks again to Berto for outstanding customer service!"
We responded:
"Thanks Ken! We are lucky to have Berto on the team. Have an awesome day and thank you for joining my agency!!!"
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Dianna Boehm

December 5, 2025

5  out of  5
rating by Dianna Boehm
"Kendall was a delight to work with _ I've been with State Farm for many years & would highly recommend them to anyone."
We responded:
"Thank you Dianna! Kendal is awesome and we appreciate your kind words!"
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Stephen Miller

October 30, 2025

5  out of  5
rating by Stephen Miller
"We have had a very positive experience with the folks at State Farm. Kind and professional and to the point. Good so far, but the true test is when there is a problem or claim. Hopefully we don't have to file a claim. It is good advice to stay away from accidents if you can. So time will tell. Thank you"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jenny Vessa

September 8, 2025

5  out of  5
rating by Jenny Vessa
"Lisa was absolutely amazing."