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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Michael Dill

November 15, 2023

5  out of  5 rating by Michael Dill
"This morning I had virtual video conference with Vince Cerceo State Farm Hanover with Marissa officiating . She was thorough and detailed as she provided a knowledgeable overview of our Umbrella coverage . In addition she was very prompt in providing post meeting information that I had requested. It was encouraging to know that my State Farm team is there should I need them. Very impressive!"

Cheryl Fetters

November 15, 2023

5  out of  5 rating by Cheryl Fetters
"Awesome Everything was gone over and she even double checked everything!! Truly pleased"

Donna Daugherty

November 7, 2023

5  out of  5 rating by Donna Daugherty
"Great service, speaks for itself, in todays world!! Kindness goes along way!! When I walk into the office I’m always asking into family, they share my ups and downs and give me the best service that I can afford. They work with me I every situation. Thank you. Can’t go wrong choosing State Farm !!!!!!"

Becca Rios

October 31, 2023

5  out of  5 rating by Becca Rios
"Jeannette is such a superstar and got me set up with a great policy!!! Thanks for all the help this morning, kindness and promptness in getting me set up"

B Garis

October 12, 2023

5  out of  5 rating by B Garis
"Absolutely love State Farm and Vince and his team are top notch! Wouldn’t use anyone else! Thanks for everything!!!"

Clare Watts

October 4, 2023

5  out of  5 rating by Clare Watts
"I was shopping around for new car insurance and having a hard time. Different companies were calling, emailing and texting me day and night. I felt like I was being stalked! Ted texted me only one time and I found him to be very personable and professional. I knew right away that State Farm was for me! I appreciate all his hard work and the time he put in to finding us the best price for what we needed. I highly recommend him and State Farm! I am very pleased with the entire experience😀"


October 3, 2023

5  out of  5 rating by B D
"Love this agency. Everyone is super friendly and customer-service oriented. They always help no matter the issue and they do it with a smile."

Rick McGreevy

September 20, 2023

5  out of  5 rating by Rick McGreevy
"State Farm in Hanover, PA, is the BEST! Nicole Copenhaver is very professional and a pleasure to deal with. Always has the answers for me and is quick to respond to my emails and phone calls. This is one reason I remain a loyal State Farm customer. Nicole you ROCK! Thank you for just always being there when I needed you."

Angel Elder

September 14, 2023

5  out of  5 rating by Angel Elder
"I have had State Farm insurance for many years - always excellent service. In the past Lisa and Jeannette have assisted me, this time Nicole B took care of everything. They are professional and truly care about their customers!"

John Flemister

September 8, 2023

5  out of  5 rating by John Flemister
"Thank you Lisa Bossom for your help and professionalism!"


August 31, 2023

5  out of  5 rating by H C
"Nicole is great. The only reason I use State Farm is because of her."


August 30, 2023

5  out of  5 rating by Jack
"We are very happy with the people at Vincent Cerceo State Farm Insurance. Always professional and helpful. Nicole took care of our new information for renter insurance and put our questions at ease. She made our stressful day so much better with her pleasant personally and professional attended."

PSUFan Go State

August 29, 2023

5  out of  5 rating by PSUFan Go State
"Our son was now a licensed driver and we needed to add him to the insurance. Since it’s been a while that we’ve reviewed the details of our policies, we wanted to also take the time to do that too. Nicole was so great taking the time to add our son to the insurance, then reviewing the deductibles on our vehicles and on our homeowners insurance. She spent the extra time giving us options that helped us make the best decisions that fit our needs. Thank you for all your help."

Andrew Beer

August 26, 2023

5  out of  5 rating by Andrew Beer
"Very easy to make payments always responds back to texts or calls"

Lorniac _

August 24, 2023

5  out of  5 rating by Lorniac _
"Excellent customer service and great communication"


August 18, 2023

5  out of  5 rating by D S
"Just called to initiated a refund for towing charged incurred today to repair my car. Spoke with Nicole who provided the email so I can submit my receipt. She then advised of the anticipated turn around time for processing. Easy! Thank you."

Michael Splitgerber

August 11, 2023

5  out of  5 rating by Michael Splitgerber
"I would really like to thank Nicole C. For all her help. She goes out of her to to help with your insurance needs. If you have any questions or concerns Nicole is very knowledgeable about what you concerns might be. If you don't believe me call her at State Farm and see for yourself. Thanks Nicole C. , for all you help and concerns for what insurance I need."

Paul Finnerty

August 8, 2023

5  out of  5 rating by Paul Finnerty
"Good people to deal with. Would recommend."


August 7, 2023

5  out of  5 rating by Bill
"I called the office to insure a new motorcycle purchase. In a few minutes we reviewed the coverage and cost. In less than 5 minutes after the call, I had the binder and insurance card via email. I could then send these to the dealer. They were extremely efficient, cheerful and helpful."

Patrick whyte

August 4, 2023

5  out of  5 rating by Patrick whyte
"I needed to add a vehicle to my State Farm Policy and Nicole was extremely friendly and helpful with this process. She even found savings for me to accept on my policy. With this type of customer service, I would highly recommend this Agent to anyone. Nicole, thanks for all your assistance."

Ray Zeller

August 4, 2023

5  out of  5 rating by Ray Zeller
"I have dealt with State Farm for a long time, probably about 40 years or so. Lisa has helped me so much and is very knowledgeable of her job. Thank you all for your help."

Scott Campbell

August 2, 2023

5  out of  5 rating by Scott Campbell
"I had the opportunity to speak with Nicole C. She was a pleasure to speak with, very helpful, quickly answered all my questions, and provided the documentation needed. I've been a SFI customer for a very long time, and fully intend to remain one in the future.,"

Melanie Franklin

July 28, 2023

5  out of  5 rating by Melanie Franklin
"I have been a State Farm customer for many years and today I called the office with an issue in regard to my policy. Nicole C was able to answer all my questions as well as solve the problem immediately. Nicole, thank you for being so understanding and helpful during our call!"

Indira Rucic

July 27, 2023

5  out of  5 rating by Indira Rucic
"Nicole was very helpful, kind and patient when it came to helping me find the cheapest quote for our motorcycle!"

Chuck Tullis

July 18, 2023

5  out of  5 rating by Chuck Tullis
"Great process! Very easy and very quick. A coupe of revisions to existing policies."