State Farm® Insurance Agent Vince Cerceo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brianna Bowling
April 14, 2025
5
out of
5
rating by Brianna Bowling
"I recently switched to State Farm because the premium was much lower than my previous insurance policy with another company. The customer service with this Agent and his staff has been phenomenal! I had a unique situation and they were able to get it taken care of rather effortlessly. They follow up when they say they are going to and seem to really care about their customer experience. I’ve worked with Berto and Kendall and they have been extremely helpful. I am so happy I switched!"
We responded:
"Thank you, Brianna, for sharing your experience! I'm glad to hear that our team, including Berto and Kendall, could assist you with your unique situation and provide the service you deserve. It's wonderful to know that our follow-up and commitment to customer care made a positive impact. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
Randy Balram
April 9, 2025
5
out of
5
rating by Randy Balram
"This agency has always been a pleasure to do business with. From my auto insurance needs to homeowners insurance, they have helped me each step of the way. I called recently to handle an issue and I spoke with Lisa, who made the process easy and simple. Thanks again to this team."
We responded:
"Thank you, Randy, for sharing your positive experience! I'm happy to know that our team has been able to assist you with both your insurance needs. Lisa will be delighted to hear that she made the process easy for you. We're here to help with any future questions or needs you might have!"
Lori Graybill
April 4, 2025
5
out of
5
rating by Lori Graybill
"I worked with Lisa yesterday. Her friendly service was greatly appreciated!"
We responded:
"Thanks so much, Lori! We’re elated to hear Lisa was able to assist you and make your experience enjoyable. We appreciate you sharing this with us!"
Tim Miller
April 3, 2025
5
out of
5
rating by Tim Miller
"Excellent customer service"
We responded:
"Thank you, Tim, for your kind words! If you have any questions, feel free to reach out. We're here to help!"
Katherine Bonadio
April 1, 2025
5
out of
5
rating by Katherine Bonadio
"My daughter will be driving soon and I had a few insurance related questions. Lisa was very pleasant to work with and knowledgeable in answering my questions."
We responded:
"Hey, Katherine! Preparing for your daughter to start driving is a big step, and I'm happy that Lisa could provide the information you needed. Thank you for sharing your experience with us. If any other questions come up, don't hesitate to reach out!"
Terry Gingrow
March 26, 2025
5
out of
5
rating by Terry Gingrow
"I called in to transfer my car insurance on a new car that I just purchased. I spoke to Lisa who was professional, pleasant and very helpful and got my request taken care of very efficiently."
We responded:
"Thank you, Terry, for sharing your experience! I'm happy to know that Lisa was able to assist you efficiently. We appreciate your kind words and are here for any future needs or questions you might have."
Theresa Falzone
March 20, 2025
5
out of
5
rating by Theresa Falzone
"Kendall was so helpful with getting my car insurance situated! She was super patient and quick to get my information setup. Such a sweet and kind girl!"
We responded:
"Thank you, Theresa, for sharing your experience! I'm happy to hear that Kendall was able to assist you with your insurance needs. Her patience and efficiency are truly appreciated, and we're grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out!"
Stacy Clark
March 14, 2025
5
out of
5
rating by Stacy Clark
"Shopping for new insurance is never fun, but Lisa made the whole process so easy, and for the first time I finally understood what I was purchasing. She took the time to explain everything thoroughly and answer any questions I had. The whole process felt very personalized, and we had a nice chat along the way."
We responded:
"Thank you, Stacy, for sharing your experience! I'm delighted to know that Lisa made the insurance shopping process easy and clear for you. It's wonderful to hear that you felt the process was personalized and enjoyable. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
Kelly O'Boyle
February 19, 2025
5
out of
5
rating by Kelly O'Boyle
"Kendall helped me get some updated documents I needed for my apartment renter’s insurance. She was incredibly responsive and made all the little updates that were needed to satisfy my lease. So thankful she helped me and especially how quickly I got all the changes! Thanks again, Kendall!"
We responded:
"Thank you, Kelly, for sharing your experience! I'm glad Kendall was able to assist you with the updates for your insurance so efficiently. It's wonderful to know she was responsive and ensured everything was in order. If you need anything else, feel free to reach out!"
Megann Hockman
February 18, 2025
5
out of
5
rating by Megann Hockman
"This office has been extremely helpful in the midst of me navigating having a totaled car & switching over my insurance to a new vehicle. Kendall has been especially helpful and kind!"
We responded:
"Thank you, Megann, for sharing your experience! I'm happy to know that our office could assist you during the process of handling your totaled car and transitioning to a new vehicle. Kendall's dedication and kindness truly shine. If you need any further assistance or have questions, feel free to reach out!"
Lindsey Jenkins
February 17, 2025
5
out of
5
rating by Lindsey Jenkins
"Very helpful staff and easy going process to switch! Saved a ton of money with smaller deductibles. Highly recommend"
We responded:
"Thank you, Lindsey, for your wonderful feedback! I'm happy to hear that our team made the process smooth and helped you save money with smaller deductibles. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Scott P.
February 4, 2025
5
out of
5
rating by Scott P.
"I’ve been with this office since I was 16 years old. They’ve changed faces, but the name remains the same! and the game stays strong. This team has always helped me accomplish my goals. Great customer service you could always call them on the phone, and guarantee they will pick up and help you out. Highly recommended."
We responded:
"Scott, thank you for your wonderful feedback! I'm glad to know that our team has consistently supported you in achieving your goals over the years. It's fantastic to hear that our customer service has been reliable and helpful. We truly appreciate your recommendation and look forward to continuing to assist you with any insurance needs!"
Jeffery Hovis
January 23, 2025
5
out of
5
rating by Jeffery Hovis
"Met with Lisa Bossom today to review both home and auto insurance. Lisa is very knowledgeable and professional. I will continue to be insured with State Farm because of her assistance. I will also recommend Lisa to anyone I know seeking insurance."
We responded:
"Thank you, Jeffery, for sharing your experience with Lisa! I'm delighted to know that her knowledge and professionalism made such a positive impact on your insurance review. Your continued trust in us and your willingness to recommend Lisa to others is greatly appreciated. If you have any questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Annette Marie Eberhardinger
January 16, 2025
5
out of
5
rating by Annette Marie Eberhardinger
"So glad I contacted this agent for State Farm… I finally feel I have an agent who appreciates my business… he goes above and beyond to show his appreciation for a new client. I am sure he and his staff will do all they can should I need to use my insurance… first time in a very long time I feel my business is appreciated"
We responded:
"Thank you, Annette, for sharing your experience! I'm truly happy to know that you feel appreciated and valued. Going above and beyond for our customers is what we strive for, and it's wonderful to hear that you feel confident in our team's support. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here for you!"
Naomi Ritterman
January 10, 2025
5
out of
5
rating by Naomi Ritterman
"Everyone at this office has always been super helpful, quick, and kind! Been with them forever! Would absolutely recommend 🙂"
We responded:
"Thank you, Naomi, for your wonderful feedback! We're so happy to have been able to assist you over the years. Your recommendation means a lot to us, and we're always here to help with any questions or needs you may have. Feel free to reach out anytime! 😊"
Joyce Printz
November 6, 2024
5
out of
5
rating by Joyce Printz
"Stephanie was wonderful....very patient with 2 folks that are quite "experienced"! She knows her job well. Highly recommend State Farm and this office. We have had State Farm all over the state for 59 years...there is a reason for that longevity."
We responded:
"Joyce, thank you for your wonderful review! I'm glad Stephanie could assist you with such patience and expertise. It's fantastic to hear about your long-standing relationship with State Farm over the past 59 years. Your recommendation means a lot to us. If you ever need anything in the future, our office is here to help. - Vincent Cerceo - State Farm Insurance Agent, Hanover, PA"
Brent Barron
October 15, 2024
5
out of
5
rating by Brent Barron
"Vince and Marissa helped me get new auto and home quotes well below what I was paying elsewhere!"
We responded:
"Brent, I'm glad to hear that Vince and Marissa were able to help you find auto and home quotes that are more affordable! We always strive to provide great service and value for our customers. If you have any further questions, don't hesitate to reach out. - Vincent Cerceo - State Farm Insurance Agent, Hanover, PA"
corey mcnamara
August 23, 2024
5
out of
5
rating by corey mcnamara
"I went in to get a quote I was quickly greeted before I even got in the building. I was sat with Lisa she answered all my questions and worked me up a quote quickly and made the process very easy …. Very friendly and made it a nice experience!"
We responded:
"Corey, thank you for your wonderful review. I'm glad Lisa was able to assist you efficiently and make the process easy. We appreciate your kind words about our friendly service. If you have any further questions or need assistance in the future, feel free to reach out. - Vincent Cerceo - State Farm Insurance Agent, Hanover, PA"
Paul Defeo
August 19, 2024
4
out of
5
rating by Paul Defeo
"All my questions were answered completely uneasy to understand"
We responded:
"Paul, thank you for your feedback. I'm glad we could answer all your questions clearly. If you have any more questions or need further assistance, please feel free to reach out. - Vincent Cerceo - State Farm Insurance Agent, Hanover, PA"
J G
August 9, 2024
5
out of
5
rating by J G
"I called this particular State Farm office on a recommendation from our neighbor. I just bought a car and wanted to give State Farm a try. I am very happy with the care and advice I received from the representative. She was very personable, patient, and knowledgeable about the coverage I could choose. Not only was the sign-up process smooth, the pricing is very competitive. I would like all of my cars and motorcycles insured here, as well as our home. Kudos to this office and insurance company. I would recommend it to everyone!"
We responded:
"Hi! Thanks a bunch for the awesome review! I'm really glad you had a great experience with our team. It's fantastic to know that you found the process smooth and the pricing competitive. We're happy to help with all your insurance needs, whether it's for your cars, motorcycles, or home. Your recommendation means a lot to us! - Vincent Cerceo - State Farm Insurance Agent, Hanover, PA"
Sandy Moulden
August 8, 2024
5
out of
5
rating by Sandy Moulden
"Kendall was exceptional. Knowledgeable, patient - on point. Great service!"
We responded:
"Hey Sandy, Thanks for the awesome review! I'm glad Kendall could provide you with knowledgeable and patient service. We appreciate your feedback and are here for any future needs! - Vincent Cerceo - State Farm Insurance Agent, Hanover, PA"
Amy Laughman
August 5, 2024
5
out of
5
rating by Amy Laughman
"Very pleased with the service and helping me with my insurance claim, she stayed with it and got it resolved before leaving the office today thank you unfortunately, the company doesn’t work as fast as you would think they would four days later and I’m still waiting for them to review paperwork that needed to be done and sent in. I am losing time at work because of no transportation to hurry up with payment I will be leaving State Farm as soon as payment is in full"
We responded:
"Hey Amy, I'm so glad we could help you with your insurance claim and get it resolved quickly! Thanks for sharing your experience. If you need anything else, feel free to reach out anytime. - Vincent Cerceo - State Farm Insurance Agent, Hanover, PA"
tom meintel
July 30, 2024
5
out of
5
rating by tom meintel
"Stephanie was extremely professional cool, and helpful."
We responded:
"Hey Tom, Thanks a bunch for the awesome review! I'm so happy to hear Stephanie was professional, cool, and helpful. She's a fantastic part of our team! If you ever need anything else, we're here for you. - Vincent Cerceo - State Farm Insurance Agent, Hanover, PA"
Elizabeth Deal
July 23, 2024
5
out of
5
rating by Elizabeth Deal
"Stephanie was so nice, friendly and helpful. She is a great asset to your firm."
We responded:
"Hi Elizabeth! Thanks for the awesome review! I'm so happy to hear that Stephanie was nice, friendly, and helpful. She truly is a great asset to our team. If you need anything else, feel free to reach out! - Vincent Cerceo - State Farm Insurance Agent, Hanover, PA"
Lauren P
July 23, 2024
5
out of
5
rating by Lauren P
"I called last week to get some information on my policy and was assisted by Stephanie. She couldn't have been nicer, extremely friendly and more willing to assist me with my questions! Stephanie is an asset to your team!"
We responded:
"Hi Lauren, thanks so much for your wonderful review! I'm really happy to hear that Stephanie was able to assist you so well! She truly is an asset to our team. If you have any more questions or need further assistance, feel free to reach out anytime! - Vincent Cerceo - State Farm Insurance Agent, Hanover, PA"