State Farm® Insurance Agent Vince Cerceo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
corey mcnamara
August 23, 2024
5
out of
5
rating by corey mcnamara
"I went in to get a quote I was quickly greeted before I even got in the building. I was sat with Lisa she answered all my questions and worked me up a quote quickly and made the process very easy …. Very friendly and made it a nice experience!"
We responded:
"Corey, thank you for your wonderful review. I'm glad Lisa was able to assist you efficiently and make the process easy. We appreciate your kind words about our friendly service. If you have any further questions or need assistance in the future, feel free to reach out. - Vincent Cerceo - State Farm Insurance Agent, Hanover, PA"
Paul Defeo
August 19, 2024
4
out of
5
rating by Paul Defeo
"All my questions were answered completely uneasy to understand"
We responded:
"Paul, thank you for your feedback. I'm glad we could answer all your questions clearly. If you have any more questions or need further assistance, please feel free to reach out. - Vincent Cerceo - State Farm Insurance Agent, Hanover, PA"
J G
August 9, 2024
5
out of
5
rating by J G
"I called this particular State Farm office on a recommendation from our neighbor. I just bought a car and wanted to give State Farm a try. I am very happy with the care and advice I received from the representative. She was very personable, patient, and knowledgeable about the coverage I could choose. Not only was the sign-up process smooth, the pricing is very competitive. I would like all of my cars and motorcycles insured here, as well as our home. Kudos to this office and insurance company. I would recommend it to everyone!"
We responded:
"Hi! Thanks a bunch for the awesome review! I'm really glad you had a great experience with our team. It's fantastic to know that you found the process smooth and the pricing competitive. We're happy to help with all your insurance needs, whether it's for your cars, motorcycles, or home. Your recommendation means a lot to us! - Vincent Cerceo - State Farm Insurance Agent, Hanover, PA"
Sandy Moulden
August 8, 2024
5
out of
5
rating by Sandy Moulden
"Kendall was exceptional. Knowledgeable, patient - on point. Great service!"
We responded:
"Hey Sandy, Thanks for the awesome review! I'm glad Kendall could provide you with knowledgeable and patient service. We appreciate your feedback and are here for any future needs! - Vincent Cerceo - State Farm Insurance Agent, Hanover, PA"
Amy Laughman
August 5, 2024
5
out of
5
rating by Amy Laughman
"Very pleased with the service and helping me with my insurance claim, she stayed with it and got it resolved before leaving the office today thank you unfortunately, the company doesn’t work as fast as you would think they would four days later and I’m still waiting for them to review paperwork that needed to be done and sent in. I am losing time at work because of no transportation to hurry up with payment I will be leaving State Farm as soon as payment is in full"
We responded:
"Hey Amy, I'm so glad we could help you with your insurance claim and get it resolved quickly! Thanks for sharing your experience. If you need anything else, feel free to reach out anytime. - Vincent Cerceo - State Farm Insurance Agent, Hanover, PA"
tom meintel
July 30, 2024
5
out of
5
rating by tom meintel
"Stephanie was extremely professional cool, and helpful."
We responded:
"Hey Tom, Thanks a bunch for the awesome review! I'm so happy to hear Stephanie was professional, cool, and helpful. She's a fantastic part of our team! If you ever need anything else, we're here for you. - Vincent Cerceo - State Farm Insurance Agent, Hanover, PA"
Elizabeth Deal
July 23, 2024
5
out of
5
rating by Elizabeth Deal
"Stephanie was so nice, friendly and helpful. She is a great asset to your firm."
We responded:
"Hi Elizabeth! Thanks for the awesome review! I'm so happy to hear that Stephanie was nice, friendly, and helpful. She truly is a great asset to our team. If you need anything else, feel free to reach out! - Vincent Cerceo - State Farm Insurance Agent, Hanover, PA"
Lauren P
July 23, 2024
5
out of
5
rating by Lauren P
"I called last week to get some information on my policy and was assisted by Stephanie. She couldn't have been nicer, extremely friendly and more willing to assist me with my questions! Stephanie is an asset to your team!"
We responded:
"Hi Lauren, thanks so much for your wonderful review! I'm really happy to hear that Stephanie was able to assist you so well! She truly is an asset to our team. If you have any more questions or need further assistance, feel free to reach out anytime! - Vincent Cerceo - State Farm Insurance Agent, Hanover, PA"
JR Fetter
July 13, 2024
5
out of
5
rating by JR Fetter
"What a great experience. It was individualized and just what we needed. Thank you."
We responded:
"Thank you for your positive feedback, JR! We are glad to hear that you had a personalized and satisfying experience with us. We appreciate your kind words and are here for all your insurance needs in the future. Vincent Cerceo - State Farm Insurance Agent, Hanover, PA"
Robb Peters
June 28, 2024
5
out of
5
rating by Robb Peters
"Attention to details, quick solutions! Great service! Katy was top notch in helping out!"
We responded:
"Robb, glad you found our service top notch and quick! Katy is fantastic at paying attention to details and providing great solutions. I'm pleased you had a 5-star experience with us! Looking forward to assisting you further. - Vincent Cerceo - State Farm Insurance Agent, Hanover, PA"
Jen Holmes
May 20, 2024
5
out of
5
rating by Jen Holmes
"State Farm has been my insurance agent for over 30 years. They have been with me through all of life's happenings. Vince Cerceo recently took over as my local agent and I cannot say enough wonderful things about him and his amazing staff. Vince and his team are top notch and have given my family personal attention to every situation that has risen. My husband and I recently opened up a small cafe and we had no doubts that Vince would see us through our business insurance and workman's comp insurance. He is truly a community partner and supports small businesses in the area. Kudos to you Vince. We are proud to call you a partner and a friend!"
We responded:
"Jen, we are thrilled to have been your insurance partner for over 30 years! I'm pleased to hear that you found our team to be top-notch and supportive throughout all life's moments. We are grateful for your kind words about our service for your small cafe and business insurance needs. Thank you for choosing us as your community partner and friend! - Vincent Cerceo - State Farm Insurance Agent, Hanover, PA"
The Succulent Hippie
May 14, 2024
5
out of
5
rating by The Succulent Hippie
"Great staff, helpful, and super friendly! Couldn't say better things!"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that you found our staff great, helpful, and super friendly! We're pleased to have provided you with a satisfying experience! If you ever need assistance in the future, we're here for you! - Vincent Cerceo - State Farm Insurance Agent, Hanover, PA"
R Tames
April 29, 2024
5
out of
5
rating by R Tames
"I misplaced my insurance cards and asked for replacements. Stephanie Kopyta had new cards to me within the hour. Thank you very much."
We responded:
"Thank you! We love seeing reviews like this. Stephanie always put our customers first and we are glad they were able to assist you with your insurance needs. Feel free to contact us anytime. - Vincent Cerceo - State Farm Insurance Agent"
Wallace Rodenhaber
April 10, 2024
5
out of
5
rating by Wallace Rodenhaber
"I was totally impressed with him."
We responded:
"We are so honored to receive your 5-star rating, Wallace! Thank you for choosing us! - Vincent Cerceo - State Farm Insurance Agent | Hanover, PA"
Sabrina Hollinger
March 22, 2024
5
out of
5
rating by Sabrina Hollinger
"Spoke with Stephanie Kopyta today to help me get my Drive Safe And Save App setup and linked to my beacon. She was wonderful and very helpful. I greatly appreciated all she was able to do for me. An asset and a wonderful representative of the kind of service State Farm aspires to and the kind we as customers look for. I used to work for a service business and great service is what I look for when dealing with companies I use. Thanks so much Stephanie for all your help!! So glad we are with State Farm."
We responded:
"Sabrina, It is always a pleasure to hear about the exceptional service provided by Stephanie in helping you set up your Drive Safe And Save App. We are thrilled to know that she was able to assist you effectively and that you are happy with the service received. Thank you for choosing State Farm, and we look forward to continuing to meet your insurance needs. - Vincent Cerceo - State Farm Insurance Agent, Hanover, PA"
Lauren Kraft
March 14, 2024
5
out of
5
rating by Lauren Kraft
"I am so happy I switched to State Farm last year & this office is the BEST! Stephanie is amazing! She answers all of my questions & is so helpful. Thank you!!!"
We responded:
"Hi Lauren, thank you for your kind words! We are thrilled to hear that you are happy with our service and that Stephanie has been so helpful to you. We appreciate your feedback and are here for any questions or assistance you may need in the future. - Vincent Cerceo - State Farm Insurance Agent, Hanover, PA"
jason shiller
March 14, 2024
5
out of
5
rating by jason shiller
"They have always made sure I was taken care of and answered any questions I have had. Every time I call during business hours they always answer. Super knowledgeable on many different Insurance policy’s. This office could not be any more pleasant to do business with. Keep up the great job and THANK YOU!!!"
We responded:
"Jason, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Kali Lamb
February 27, 2024
5
out of
5
rating by Kali Lamb
"Stephanie helped me sort out my confusion about my bill and made me feel much more at ease today. Thanks so much for always helping me get back on track Stephanie!!!"
We responded:
"Thank you for the review, Kali! We are glad to hear that Stephanie was able to help you with your insurance bill. Your feedback is important to us!"
Tara Quickel
February 22, 2024
4
out of
5
rating by Tara Quickel
"Stephanie was absolutely great when I had a problem with my policy. I emailed the office and she responded first thing and was on it! She looked into the problem I was having, fixed it, and then even followed up with me the next day."
We responded:
"Thank you for your kind words, Tara! We're glad to hear that Stephanie provided you with great service. If you ever need anything else, don't hesitate to reach out. We're here to help!"
stacy brown
January 28, 2024
5
out of
5
rating by stacy brown
"Stephanie went above & beyond to solve a problem I was having. She was resourceful & never gave up until it was solved. In a state of shear panic on my part she really took the time to listen to me. The entire office has such pride in what they do. They are very professional & are always eager to help."
We responded:
"Thank you, Stacy, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Stephanie, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Krystal Dorsey
January 12, 2024
5
out of
5
rating by Krystal Dorsey
"Katie was incredibly helpful and quick with responses. Very happy with her service!"
We responded:
"Krystal, thank you for the shoutout for Katie! Our office loves being your good neighbor."
Jamie Lang
January 9, 2024
5
out of
5
rating by Jamie Lang
"Just wanted to Make a Huge reveiw on The state farm team at this office. We have been insured with Statefarm for years . It doesn't matter what issue or concern we have , they are always so genuine and helpful . Hands down the BEST in the Area .. Thank you for all you do ❤️"
We responded:
"Jamie, we appreciate your kind words! It is our main goal in our office to offer great coverage options for our policyholders, and we are delighted you are satisfied with your experience. Our office is here for you whenever you need us and we are grateful you have chosen our office to help secure what matters most."
Dave Baum
January 4, 2024
4
out of
5
rating by Dave Baum
"Jeanette was very helpful in dealing with a problem situation."
We responded:
"Dave, we are so glad to hear that Jeanette was able to help you with your insurance needs!"
Chris O'Boyle
December 20, 2023
5
out of
5
rating by Chris O'Boyle
"The "behind the scenes" people at State Farm (Katie and Lisa as well as those who have moved on) have ALWAYS been top shelf in my dealings over the years and is exactly why I continue to partner with you!"
We responded:
"Chris, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
Anthony Manning,Sr
December 5, 2023
5
out of
5
rating by Anthony Manning,Sr
"Jen was very helpful in finding out about my home owners insurance…I really appreciated her professionalism"
We responded:
"Anthony, thank you for the shoutout for Jen! We greatly appreciate you letting us be your good neighbor."